Frequently Asked Questions

All About BioMarketplace FAQ: Bio Blood Exchange
01
What is BioMarketplace?
Answer

BioMarketplace is your online, one-stop-shop marketplace for just about everything Bio. We serve members (buyers) and partners (vendors) from various life sciences industry sectors. BioMarketplace aims to help members increase their options and increase productivity, while helping partners market their products to new customers and engage directly with their audience.

How does BioMarketplace make money?
02
Answer

We charge a nominal percentage fee on certain sale transactions. This fee is paid by the selling partner.

03
Am I stuck with a longterm contract through BioMarketplace?
Answer

No! You can cancel your membership or partnership at any time. More details are provided in our Terms of Service Agreement, which is made available to all members and partners during their joninig process.

Can I use you as a directory?
04
Answer

We prefer that you don't. BioMarketplace is designed to bring Mem​bers and Partners together, cutting out the middleman and encouraging direct communication. If used simply as a directory, we will lose our effectiveness and our children could go hungry and become homeless. Do you want that to happen?

05
What happens to my information if I cancel my account?
Answer

As long as you are a member of BioMarketplace, you have complete access to your information and you can add, edit or delete it. However, once an account is closed, we will not be able to retrieve your information. More information is available in the User Agreement, which we share with you during your joining process.

Can I negotiate a contract through BioMarketplace?
06
Answer

Of course! We love when members and partners want to work together!

07
My name is Public Joe. Why can't I access the system?
Answer

Sorry, Public Joe! In order to maintain the integrity of BioMarketplace, we are only able to approve verified life science professionals for membership and partnership. For more information about our verification process, please see our Terms of Service.

Does BioMarketplace do background checks?
08
Answer

BioMarketplace is open only to entities that belong to the life sciences industry. A general credential check is performed during the sign-up process. However, it is ultimately the responsibility of the members and partners to decide with whom to do business.

09
Do payments go through BioMarketplace?
Answer

Payment routes vary from marketplace to marketplace.

Can our team use one single account?
10
Answer

We would prefer if you didn't share your account. Setting up separate accounts for separate team members allows for extra security on your orders.

11
What does BioMarketplace cost?
Answer

Nothing! BioMarketplace.com is free to join!

Do you offer training?
12
Answer

BioMarketplace is so simple to use that we haven't needed to offer training! However, if you have questions, please contact us.

13
How long does implementation take?
Answer

Just minutes! Once your account is approved, you can get started!

01
Are you a broker?
Answer

No, BioMarketplace is not a traditional broker. We simply bring together members and partners in an online atmosphere that encourages direct communication and increased business relationships.

Is blood sold?
02
Answer

Blood is exchanged between entities for the benefit of research and patients. BioMarketplace is an e-commerce site that provides a save and convenient way for industry professionals and entities to exchange goods and services.

03
I am a consultant to the blood bank industry, can I join BioMarketplace?
Answer

Unfortunately we are unable to allow consultants to list in our BIO Blood Exchange at this time. Instead, consider listing your services in our Professional Services Marketplace.

I am a pharmaceutical company and we have approved contracts with a blood broker. Why should I use you?
04
Answer

BioMarketplace is more than just blood! We bring you things that may be outside of your contract or not readily available through other sources.

05
I am a GPO. Are you a competitor?
Answer

We are more like a complementary entity. Give us a shout here or call us to discuss listing your products on BioMarketplace.